Alfa77 takes your privacy seriously. This Privacy Policy transparently explains how we collect, use, store and protect your personal data as a member of our platform in Malaysia.
Our Privacy Commitment: alfa77 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). By using the alfa77 platform, you consent to the collection and use of your personal data as described in this Privacy Policy. If you have any enquiries, please contact us at support@alfa77.my.
Alfa77 understands that your trust is our most valuable asset. As Malaysia's leading online casino and Sports Betting platform, we are committed to handling every member's personal data with the utmost integrity and transparency. This Privacy Policy clearly outlines what information we collect, why we need it, who can access it, and how you can control your own data.
This document is written in English to ensure clarity for all alfa77 members across Malaysia — from Kuala Lumpur, Johor and Penang to Sabah and Sarawak. We believe every member has the right to know exactly how their data is managed, free from convoluted legal language.
Alfa77 collects various types of information from our members to ensure a secure, efficient, and personalized service. The following are the main categories of data we collect:
| Data Category | Type of Information | Requirement |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number (for KYC) | Mandatory |
| Contact Data | Email address, phone number, residential address | Mandatory |
| Financial Data | Bank account holder name, account number for withdrawals, transaction records | Mandatory |
| Technical Data | IP address, device type, web browser, access logs | Automatic |
| Usage Data | Game history, betting records, account activity | Automatic |
| Communications Data | Records of interactions with customer support, complaints, and feedback | Optional |
Your personal data is collected through several different methods as you interact with the alfa77 platform:
Alfa77 only uses your personal data for legitimate purposes and those you have consented to, whether explicitly or implicitly upon registering and using our platform. The primary purposes include:
Alfa77 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. However, there are certain situations where we may need to share your information with trusted parties:
All third parties working with alfa77 are bound by strict confidentiality agreements and are required to handle your data to the same or higher security standards that we uphold.
Alfa77 continuously invests in the latest security technologies and procedures to ensure your personal data is protected against unauthorized access, disclosure, modification, or destruction.
Alfa77 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit the alfa77 website. The following are the types of cookies we use:
You can manage or delete cookies through your web browser settings at any time. However, disabling certain cookies may affect the functionality and user experience of the alfa77 platform.
Alfa77 retains your personal data for as long as your account remains active or as long as necessary to provide our services to you. After account closure, we will retain your data for the period prescribed by Malaysian legal and regulatory requirements:
Once the retention period expires, your data will be securely deleted or anonymised in accordance with alfa77's established data handling procedures.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by alfa77. To exercise any of these rights, please contact us via support@alfa77.my.
You have the right to request a copy of the personal data we hold about you. We will process your request within 21 business days.
You have the right to request correction of any inaccurate or incomplete data through your account settings or by contacting customer support.
You may request the deletion of your personal data, subject to any legal obligations that prevent complete removal.
You may withdraw consent for marketing or optional data processing at any time without affecting core services.
You have the right to receive your personal data in a structured, machine-readable format for transfer to another provider.
In certain circumstances, you may request that processing of your data be restricted while a complaint or dispute is being resolved.
The alfa77 platform may contain links to third-party websites or services in certain contexts. alfa77's Privacy Policy applies to our platform only and does not cover the privacy practices of any third-party websites you may access through links on our platform.
Alfa77 is not responsible for the privacy policies or content of any third-party websites. We recommend that you read the privacy policy of each website you visit independently. Payment service providers such as Touch 'n Go eWallet, GrabPay, Boost, and Maybank2u maintain their own privacy policies governing how they handle your data.
Alfa77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements or service improvements. Each new version will be published on this page with a clear update date.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how alfa77 handles your personal data, please do not hesitate to contact us through the following channels:
The alfa77 Data Protection Officer (DPO) team will review and respond to all privacy-related inquiries within 5 business days. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia.
We don't just meet the legal requirements — we go beyond the minimum to ensure every member's privacy and security remains our number one priority.
Alfa77 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your privacy rights are safeguarded under applicable local law.
Every bit of data that travels between your device and alfa77's servers is protected by the same military-grade SSL encryption used by Malaysia's leading banks.
Alfa77 has never sold and will never sell members' personal data to advertisers or third parties. Your data belongs to you — we only use it to improve our service to you.
You can access, correct, or request deletion of your data at any time. Our DPO team is ready to assist with all privacy-related requests within 5 business days.
All transactions are processed through recognized Malaysian payment gateways — Touch 'n Go eWallet, GrabPay, DuitNow, and FPX — with multi-layered financial data protection.
In the event of a data security incident affecting your information, alfa77 is committed to notifying you within 72 hours, in line with industry best practices.
Your data is protected, your transactions are secure, and your privacy is our priority. Register an alfa77 account today and enjoy Malaysia's best online casino experience with complete peace of mind.